.contact-layout{display:grid;grid-template-columns:.85fr 1.15fr;gap:50px;align-items:start}.contact-card{padding:22px;border:1px solid #dbe5df;border-radius:12px;background:#f4f8f4}.contact-card small{display:block;color:var(--muted);margin-top:10px}.contact-card a{display:block;font-size:20px;font-weight:bold}.support-contact label{display:block;font-size:13px;font-weight:600;margin:12px 0}.support-contact input,.support-contact textarea{display:block;width:100%;margin-top:6px;font-weight:400}.support-note{font-size:11px!important;color:#5c6b65}.support-note a{text-decoration:underline}.support-mail-result p{font-size:12px}.support-mail-result textarea{width:100%;font-size:12px}.chat-launcher{position:fixed;bottom:22px;right:22px;z-index:50;background:#173d3b;color:white;border:1px solid #557970;box-shadow:0 6px 25px #173d3b30;border-radius:30px;padding:13px 20px;display:flex;align-items:center;gap:10px;font-size:13px;font-weight:bold}.chat-launcher>span{font-size:24px;line-height:1;color:#ffae79}.shop-chat{position:fixed;right:22px;bottom:84px;width:390px;height:min(640px,calc(100dvh - 110px));z-index:51;background:white;border:1px solid #cfddd4;border-radius:16px;box-shadow:0 15px 65px #163a3b33;display:flex;flex-direction:column;overflow:hidden}.shop-chat[hidden]{display:none}.shop-chat .chat-heading{display:flex;justify-content:space-between;align-items:center;padding:17px;background:#173d3b;color:white;border:0}.chat-heading strong{font-size:14px}.chat-heading small{display:block;font-size:10px;color:#d6e5dc}.chat-heading button{border:0;background:transparent;color:white;font-size:28px;width:36px;height:36px}.chat-history{overflow:auto;flex:1;min-height:0;padding:15px;overscroll-behavior:contain}.chat-bubble{white-space:pre-line;font-size:13px;line-height:1.55;padding:13px;background:#f0f5f1;border-radius:12px 12px 12px 2px;margin-bottom:12px;overflow-wrap:anywhere}.chat-bubble.user{background:#173d3b;color:white;margin-left:35px;border-radius:12px 12px 2px 12px}.chat-source{display:block;margin-top:10px;color:#9b4318;font-weight:bold;font-size:12px;text-decoration:underline}.chat-model{display:block;width:100%;margin-top:8px;border:1px solid #bdcfc3;background:white;color:#173d3b;text-align:left;border-radius:6px;padding:10px;font-size:12px}.chat-escalation{padding:13px;border:1px solid #d6e1d9;border-radius:12px;margin-bottom:12px}.chat-escalation .formgrid{display:block}.chat-escalation .btn{width:100%;font-size:11px}.chat-quick{display:flex;gap:6px;padding:8px 13px;border-top:1px solid #e6ece7;flex-wrap:wrap}.chat-quick button{border:1px solid #cfddd4;background:#f7faf7;border-radius:20px;font-size:11px;padding:6px 9px}.chat-question{padding:0 13px 10px}.chat-input-label{font-size:10px;color:#65766b}.chat-question>div{display:flex;gap:7px;margin-top:4px}.chat-question input{min-width:0;flex:1;font-size:13px}.chat-question button{width:40px;border:0;border-radius:7px;background:var(--orange);color:white;font-size:24px}.chat-footnote{font-size:9px!important;padding:0 13px 10px;margin:0!important;color:#596e63}.chat-footnote button{border:0;background:none;padding:0;color:#385b49;text-decoration:underline;font-size:9px}.shop-chat button:focus-visible,.chat-launcher:focus-visible{outline:3px solid #ef924c;outline-offset:2px}@media(max-width:700px){.contact-layout{grid-template-columns:1fr;gap:22px}.chat-launcher{bottom:14px;right:14px;padding:10px 15px}.shop-chat{right:12px;bottom:72px;width:calc(100% - 24px);height:min(620px,calc(100dvh - 88px))}.contact-layout .panel{padding:20px}}@media print{#shop-support{display:none}}